Training, Events & Products FAQs

Product FAQs

Training & Events FAQs

  • How can I register for an event?
    You can register online or by phone. You can also mail in your registration form to: 

    ACFE Global Headquarters 
    The Gregor Building 
    716 West Ave 
    Austin, TX 78701
  • Are the course materials available for separate purchase?
    Generally, event course materials are not available for purchase, but we do offer several self-study courses that would be an appropriate alternative if you are unable to attend an event. Visit the ACFE Bookstore for more information. Each Virtual CFE Exam Review Course registrant will be mailed a course workbook. If a registrant cancels prior to the course start date, the registrant will have the option to pay $249 to keep the course workbook or mail back the workbook within 10 days after the course start date to avoid being charged the $249 workbook fee.
  • Does payment have to be submitted with my registration?
    Unless you register online, payment does not have to be submitted at the time of registration. If you plan to take advantage of early registration savings, your payment must be submitted by the end of the business day on the early registration deadline to receive the savings.
  • Once I register for an event, how soon should I expect to receive a confirmation of my registration?
    If you register online, you will receive a confirmation immediately upon completing the registration form. If you register by phone, mail or fax, you will receive a confirmation within 3-5 business days.
  • What are the advantages to registering early?
    Early registration offers savings of $100 or more on 2-day events, combo events and conferences. Most attendees register early to take advantage of early registration savings. This deadline is set for approximately 30 days from the event start date. Early registration savings do not apply to 1-day events. Registration and payment must be submitted by the early registration deadline to receive these savings. Some ACFE events will sell out. We recommend registering early to guarantee your spot.
  • What time does the event begin and end?
    All U.S. 1-, 2- and 3-day ACFE seminars begin at 8 a.m. and end at 4:25 p.m. each day. Start and end times for virtual events, summits and conferences may vary. Check the individual event page for more details.
  • I can't attend an event I signed up for, but my colleague can. How do I transfer my registration to my colleague?
    To transfer your registration to another person at no cost, please contact us at +1 (512) 478-9000 / (800) 245-3321; you cannot do this online. There is no fee to transfer a registration, but if a member transfers a registration to a non-member, then the registration fee will be adjusted accordingly. 
  • How do I book a hotel for the event I will be attending?
    Contact the hotel directly and identify yourself as an ACFE attendee. 
  • What is your event registration cancellation/refund policy?
    Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by ACFE, Inc., you must cancel your registration prior to the start of the event. Cancellations received less than 30 calendar days prior to an event start date are subject to a $300 administrative fee. Event transfers received less than 30 calendar days prior to an event start date are subject to a $100 transfer fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full registration fee.

    Should an event be cancelled or postponed by the ACFE due to unforeseen circumstances, the ACFE will process a full refund of registration fees within 30 days of such circumstances becoming known. The ACFE will attempt to notify affected customers by phone and email after it determines cancellation is necessary. For more information regarding refunds or other concerns, please contact Member Services at (800) 245-3321 / +1 (512) 478-9000.  
  • I have registered for an event, but now I am unable to attend. Who do I notify?
    You may contact us at +1(512) 478-9000 / (800) 245-3321 or email Events@ACFE.com. If emailing, please be sure to include your full name, member number (if an ACFE member), event title, city and the reason for the cancellation. We will refund your registration in the same way you originally paid. Please note, if you cancel your registration within 14 days of the start of the event you will be charged a $250 cancellation fee (for CFE Exam Review Courses) or a $100 cancellation fee (for other ACFE events and conferences). Cancellations received within one week prior to the start of a CFE Exam Review Course start date are subject to a $500 cancellation fee. If you do not cancel your registration and you do not attend the event, you will not receive a refund.
  • What do the event registration fees include?
    In-person 1-Day Events: Registration includes refreshments, breakfast pastries and course materials for one attendee. Event fees do not include travel, lodging, incidentals and other meals. 
    In-person 2-Day Events: Registration includes refreshments, breakfast pastries, one group lunch and course materials for one attendee. Event fees do not include travel, lodging, incidentals and other meals. 
    In-Person Combo Events: Registration includes refreshments, breakfast pastries, two group lunches and course materials for one attendee. Event fees do not include travel, lodging, incidentals and other meals.
  • What is a combo event?
    Throughout the year, the ACFE offers 1- and 2-day courses back to back at the same location. These pairings allow you to earn additional CPE credit at a lower cost. Registering for combo courses entitles you to $100 off, which may be combined with early registration savings.
  • Does the ACFE offer group registration savings?
    Yes. Groups of three or more are entitled to receive $25 off the lowest eligible fee. Group discounts are not valid for 1-day events.