Decoding Friendly Fraud: Strategies for Financial Institutions to Combat Emerging Risks
Intermediate
Online
01:04:12
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Decoding Friendly Fraud: Strategies for Financial Institutions to...(On-Demand Webinar)
Description
Friendly fraud continues to be a growing challenge for financial institutions and poses significant risks through false disputes and other deceptive practices. In this on-demand webinar, you will explore the multifaceted nature of friendly fraud, including ongoing and emerging customer first-party risks. You will learn how an expanded classification process connects methods and channels to Authorized Push Payment (APP) fraud, internal fraud, scams and social networks.
You will also gain insights into leveraging network analytics and advanced AI-driven solutions to identify fraudulent patterns and mitigate losses.
Prerequisites
Familiarity with applying data analytics in fraud examinations and investigations.
You Will Learn How To:
Address vulnerabilities in internal processes, understand first-party misuse and detect anomalies in customer events.
Safeguard your institution's revenue, reputation and customer trust.
Use advancements and innovative solutions to protect against fraud threats and to ensure the continuity of business operations.
CPE Information
| CPE Credit: | 1 |
|---|---|
| Advance Preparation: | None |
| Last Updated: | July 2025 |
Presenters
Andrew Hawkins - Speaker
Solutions Advisor
SAS
Thomas French - Speaker
Industry Advisor
SAS
Jocelyn Kline - Speaker
Sr. Product Marketing Manager | Risk, Fraud, and Compliance
SAS
John Watkins - Speaker
Sr. Director Fraud Analytics and Data Science
Ally Bank
Frequently Asked Questions
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Will I earn NASBA Continuing Professional Education (CPE) credit for this Sponsored Webinar?
Due to changes in NASBA's CPE standards, we are currently not issuing NASBA-compliant CPE credit for this course; however, your local licensing body may accept CPE earned by completing the sponsored webinar.
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CPE Credit
Please note: To be eligible for CPE credit, you must complete the final exam within one year of purchase date. You may only claim CPE credit for a course once.
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