Measure and monitor your fraud risk management program success

Susan is head of investigations for a mid-sized, global manufacturing organization with sales and manufacturing facilities in the U.S., Latin America and Europe. The chief compliance officer (CCO) and chief financial officer (CFO) have asked Susan to make a short, end-of-year presentation to the board of directors summarizing the company’s fraud risk management program (FRMP) and some recent investments the company has made into improving its culture of compliance and anti-fraud controls. Managing a global team of eight professionals — all CFEs, of course — Susan recently invested in new data analytics training and technologies with the intent to improve both preventive and detective capabilities around fraud, corruption, policy violations, errors and abuses.